American Laser Products (ALP) is COMMITTED to satisfying 100% of its customer's needs. 

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ALP warrants each of its compatible cartridges to be free of both defects in workmanship and materials for the lifetime of the cartridge.*

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All ALP cartridges have been re-manufactured to the most exacting quality control standards possible, guaranteeing performance that meets or exceeds that of the original equipment manufacturer.  

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ALP further warrants that, subject to the conditions started below and under normal use, its printer cartridges will not cause damage, abnormal wear, or deterioration to your printer. Certification must be given by an ALP authorized service representative that such damage could not have occurred under identical operation conditions when using an OEM product. Return of the defective product is required. In order to get credit, it must be clearly marked with an official ALP return number on the outside of any packaging. 

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*American Laser Products considers 90% Toner Consumption as a lifetime.